Covid-19 has made Digital Transformation vital for success, particularly, a customer’s interaction with a company can trigger a lingering effect on his or her sense of trust and reliability. With reference to digital customer video onboarding, the regulations regarding eKYC, increased digitization of customer communications, the Virtual Technology Event, ‘Non face-to-face digital customer video onboarding’ will take a look at how enterprises can explore technology like never before to stay on top of the game.